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Frequently Asked Questions

What discounts do I get as a member?

• 20% discount on general admission tickets to events (exclusions may apply)
• 10% year-round discount in the Momentary Shop and Crystal Bridges Museum Store
• 10% discount on room rate at 21c Museum Hotels (Bentonville, Oklahoma City, and Kansas City locations)
• $10 discount on Crystal Bridges membership (excluding monthly payment plans)

Will I get a membership card?

In efforts toward sustainability, we are pleased to offer digital membership cards. You can access your card by logging into your account on our website. Our Guest Services team will be happy to assist you onsite for membership needs.

Instructions for accessing your digital member card

What member events are offered?

Members are invited to participate in exclusive events such as exhibition previews, behind-the-scenes tours, meet-and-greets and more! More information will be shared soon about Momentary Member Events.

Is there a limit to the number of tickets I can purchase to a certain event with my member benefit?

As a Momentary member, your benefits unlock two tickets per member (four total per household) per event at the member price.

Am I eligible to travel with the Momentary?

Yes! Our Member Travel program offers you the chance to explore major art destinations with fellow members and Momentary leadership.

Members contributing $500 or more in support are eligible for MO Travel opportunities by purchasing the MO Travel add-on for $1000. Please contact us for a list of upcoming travel programs and member level qualifications for each trip.

Do members receive reciprocal benefits at other museums?

Yes! The Momentary participates in the North American Reciprocal Museum Association (NARM). It offers free or discounted admission and other member perks at more than 1,000 museums and cultural institutions in North America. This benefit is available for members at the Mo Friend level and above. Show your digital membership card with NARM logo at participating museums to receive your benefits. Learn more at www.narmassociation.org.

Are memberships tax-deductible?

Yes, a portion of your membership is tax-deductible. Please email Memberships@CrystalBridges-theMomentary.org for details about your level.

How do monthly payments work?

If you have chosen the monthly payment option, your credit card will be charged for the membership rate at your chosen level each month. You may increase/decrease your payment at any time by contacting our Membership team. Monthly payment options require a minimum 12-month commitment and opt-in to auto-renewal.

Will my membership automatically renew?

For your convenience, membership plans will automatically renew at the end of your membership period if you pay via credit card. You will receive an email before your card is charged. If you wish to change your card information or opt-out at this time, please email Memberships@CrystalBridges-theMomentary.org or call the Member Priority Line at (479) 418-5728.

How do I access the Tower Bar during the daytime?

All members have access to the Tower Bar during daytime hours from 10 am—5 pm Tuesday—Sunday. To access the Tower Bar, you will be asked to present a key card on the elevator. Key cards may be picked up at the Box Office in the Main Lobby.

How many people can I bring with me to the Tower Bar during the day?

• MO Member-level memberships have access for themselves.
• MO Friend-level and higher memberships have expanded access, which includes the ability to reserve space in advance and bring up to three additional guests. For reservations, please email MoMemberPriority@theMomentary.org.